CONFERENCE DAY ONE

8:00 am Registration & Networking

8:40 am What it Takes to Make a LEAP a Reality

8:50 am Chair’s Opening Remarks

Building Great Leaders to Ensure Stability & Growth Within an Ageing Workforce

9:00 am Discover: The Crossroads Program: Creating Inter-Organizational Learning Experiences to Develop Enterprise-Level Executive Leaders

Synopsis

  • Expanding leadership perspectives by fostering inter-professional exposure and experiences in a participating health system
  • Building long-term professional relationships that reduce executive loneliness and enable continued perspective building beyond the program
  • Increasing executive leadership effectiveness by demonstrating measurable growth in one’s capabilities, judgement, and the confidence to take bold action

9:20 am Discover: Developing Comprehensive Leadership Programs to Enhance Organizational Stability

  • Lori Veliu Director Organizational & Employee Development, Geisinger Health System

Synopsis

  • Implementing leadership development programs across all career stages, with a focus on high-potential leaders
  • Leveraging the expertise of senior leaders to strategically enhance business acumen across leadership levels
  • Fostering peer connection through immersive experiences and peer learning

9:40 am Develop: What More Can We Do to Build Stronger Leadership Succession Pathways Across All Career Stages?

  • Patti Adelman VP, Northwell Health
  • Marguerite Samms Chief Learning Officer, Intermountain Healthcare
  • Lori Veliu Director Organizational & Employee Development, Geisinger Health System
  • Allyson Saccomandi Strategy Organizational Development Leadership Vice President, Human Resources, Temple Health

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

10:00 am Action: How Can We Strengthen Leadership Development to Drive Long-Term Organizational Growth?

Synopsis

Output Focused Action Session Facilitated by the Chair

10:20 am Speed Networking

Retention is the New Recruitment – Aligning Employee Priorities with Organizational Goals to Engage, Motivate & Retain a Workforce

11:00 am Discover: The Success Coaching Program: Boosting Talent Retention for a Stronger Workforce

  • Michele Smith VP Workforce & Career Innovation, Advocate Health

Synopsis

  • Providing dedicated support in the first 90 days to help frontline employees navigate challenges like food insecurity and housing while strengthening retention
  • Offering financial support, transportation assistance, and community resource connections to remove barriers and empower employees to stay and succeed
  • Discover how Advocate Health increased frontline teammate retention from 60% to 80% through this impactful success coaching program

11:20 am Discover: Creating Career Growth Opportunities Through On-Site Certified Medical Assistant Training

  • Bridget McCormick Vice President of Organizational Effectiveness and Learning, Cooper University Health Care
  • Antoinette Fugee Director of Workforce Development, Cooper University Health Care

Synopsis

  • See how Cooper University Healthcare partnered with a local community college to deliver an on-site Certified Medical Assistant (CMA) training program
  • Upskilling existing employees, while covering tuition costs, supported internal mobility and career growth
  • Addressing organizational talent gaps to reduce workforce turnover and improve employee satisfaction

11:40 am Develop: What More Can We Do to Provide a Strong EVP to Retain Our Workforce?

  • Michele Smith VP Workforce & Career Innovation, Advocate Health
  • Stephanie Speights SVP, Talent Management Development & CLO, Parkland Hospital
  • Bridget McCormick Vice President of Organizational Effectiveness and Learning, Cooper University Health Care
  • Antoinette Fugee Director of Workforce Development, Cooper University Health Care

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

12:00 pm Action: How Can We Align Career Growth with Our Own Organizational Goals?

Synopsis

Output Focused Action Session Facilitated by the Chair

12:20 pm Innovate: Building a Certified Medical Assistant talent pool: How to align your Organization’s Certified Medical Assistant Program with an Accredited School

  • Rob Fershtman Senior Director of Corporate Partnerships & Business Development, U.S. Career Institute

Synopsis

  • Learn the variety of models that are considered and adopted to develop a Certified Clinical Medical Assistant at your Organization. What is your pace: 10 weeks, 12 weeks, 15 weeks 20 weeks, six months, a year.
  • Custom-tailoring the Organizational Experience. The transparency of a data journey from the perspective of Organizational internal stakeholders.
  • Begin with the end in mind. How will your newly minted Certified Clinical Medical Assistant be deployed for the next two years?

12:30 pm Networking Lunch

1:30 pm Panel: Navigating Change: How Talent Development Drives Success in Organizational Transformation

  • Ebony Baylor Director - System, Organizational Development & Learning, Memorial Hermann Healthcare System
  • Marguerite Samms Chief Learning Officer, Intermountain Healthcare
  • Erin Murray Director of Leadership Development, ChenMed
  • Jaime Goff Director, Leadership Development, CHRISTUS Health

Maximizing the Budget: Investing Strategically in Talent Development to Maximize Impact with Limited Resources

2:15 pm Discover: Strategically Partnering with a Local Community College to Support & Upskill Front Line Talent

Synopsis

  • How Memorial Health partnered with a local community college to upskill frontline patient care assistants in EKGs and phlebotomy
  • Securing a $100,000 internal grant to fund training, cover wages during classes, and support post-certification pay increases
  • Delivering on-site education, eliminating transportation barriers and ensuring minimal disruption to regular shifts

2:35 pm Discover: Employing an Inter-Organizational Coaching Exchange to Scale Cost-Effective, High Impact Internal Coaching Services

Synopsis

  • How to provide access to high-quality executive coaching while significantly reducing costs for participating organizations
  • Overcoming barriers to developing credible and effective internal certified coach pools.
  • Improving leadership excellence with rapid statically significant increases in measures of leadership effectiveness

2:55 pm Develop: What More Can We Do to Secure Leadership Buy-In & Demonstrate ROI of Talent Development

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

3:15 pm Action: How Can We Strategically Invest in Talent Development with Our Current Resources?

Synopsis

Output Focused Action Session Facilitated by the Chair

3:35 pm Afternoon Networking & Refreshment Break

Designing Human-Centered Development to Foster a Continuous Learning Company Culture

4:00 pm Discover: Using Employee Engagement Insights to Foster a Culture of Continuous Learning at Memorial Hermann

  • Nicole Bonanno Director Talent & Engagement, Memorial Hermann Healthcare System

Synopsis

  • How Memorial Hermann modernized engagement surveys to provide real-time insights to shape leadership development and talent strategies
  • Targeting feedback loops, including “Moments that Matter” surveys, ensure continuous learning at critical employee lifecycle touchpoints
  • Enabling data-driven decision-making to help measure workforce trends, refine learning programs, and enhance employee engagement

4:20 pm Discover: Incorporating Leadership Listening Sessions to Foster a Culture of Continuous Learning at Methodist Health System

  • Evan Nelson Director of Talent Development, Methodist Health System

Synopsis

  • Developed a feedback-driven learning framework to enhance team performance, measured via employee surveys and patient outcomes
  • Leveraged leadership resources – workshops, forums, and listening sessions – for collaborative growth
  • Integrated real-time feedback tools into digital platforms for immediate, actionable insights

4:40 pm Develop: What More Can We Do to Change the Culture of Learning in Healthcare?

  • Nicole Bonanno Director Talent & Engagement, Memorial Hermann Healthcare System
  • Evan Nelson Director of Talent Development, Methodist Health System

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

5:00 pm Action: How Can We Make Talent Development More Personal, Meaningful, & Employee-Driven?

Synopsis

Output Focused Action Session Facilitated by the Chair

5:20 pm Chairs Closing Remarks & End of Day One